Yes, you can change the frequency, downgrade, or upgrade to your liking at any time at no extra cost by going to Settings → Billing. You will never be overcharged (or undercharged), rather the calculations will be tailored around your subscription.
For example, you can start paying for a month and once you're convinced, you can switch to the yearly plan and get the 20% discount.

You can pay with PayPal or with any major credit / debit card. Payments are handled securely by PayPro Global or Paddle depending on your location. You can pay monthly or yearly.
When paying Yearly, you will earn a 20% discount and the ability to also pay with a Purchase Order or Wire Transfer.
The VAT, where applicable, will be automatically charged on top of the prices you see above. Where possible, you will have the option to enter a VAT ID at the point of purchase which will exempt the purchase from a sales tax charge.

Yes. We offer a 50% discount for charities and non-profit organizations. Before starting a subscription, contact us with the supporting documents, such as a copy of your 501(c)(3).

Yes. For every 9 social accounts, the 10th one comes free. So if you need Publer for 20 social accounts, you will only pay for 18. The same goes for the additional members.
For large organizations, we offer higher volume discounts through our Enterprise plan.

Yes. You can cancel at anytime by going to Settings → Billing. You can continue to use the paid version until the end of the subscription / trial date, unless you request a refund.
If your recurring payment fails 3 times in a row (we retry every 3 days), your subscription will be automatically cancelled and you will be downgraded to the free version.

For each payment that you make, you have 14 days to request a full refund. After the 14 days, you're still eligible for a refund, but a pro-rated refund and the discount for paying yearly will be waived.
In a few words, we will never play it dirty and take advantage of you forgetting to cancel your subscription for example.
Refunds are issued manually so you will have to contact us.

While prices may go up at anytime (due to increasing business costs), only the new customers will be affected.
As long as you have a subscription with us, we will never charge more than what you signed up for. That's how we value your loyalty.
If you cancel your subscription and decide to come back after a while, price changes (if any) will affect you as well.

The daily post limits are in place in order to prevent abuse and to allocate resources properly. We're trying to build great relationships with the social networks and we can't do so if we spam them.
You can learn more about the daily post limits and our anti-spam efforts here.
The current daily post limits should be enough for most use cases. However, if you have a paid plan, we can always waive these limits for specific scenarios.
If you're an established news media company verified government agency,or publicly owned service, please contact us for more information.
P.S. While we can waive the daily posting limits on our end, you may still be limited by the social networks themselves.

If we're online, you can contact us via the Live chat, email, help center, or social media (we're active on all of them)
You can expect a prompt reply and personalized assistance from our customer support agents.
If you want to speak with someone, you can schedule a call by submitting this form.